Effective date: September 17, 2026

1. Shipping Destinations

We currently ship to addresses within the United States, including APO/FPO where carriers allow. We do not ship internationally or to freight-forwarding addresses at this time.

2. Shipping Rates

• Free Standard Shipping on orders over $35 (after discounts, before tax).
• Flat Rate Standard Shipping — $4.99 on orders under $35.

The exact shipping cost is calculated and shown at checkout before you pay. Any applicable sales tax is calculated separately at checkout where required by law.

3. Processing & Delivery Times

• Orders are processed and dispatched from our United States warehouse within 1 business day after payment clears.
• Standard Shipping typically arrives within 3–7 business days depending on destination and carrier.
• Business days are Monday–Friday, excluding US public holidays. Orders placed on weekends or holidays are processed the next business day.
• Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or events beyond our control.

4. Order Tracking

Once your order ships, we email a confirmation with tracking details. You can also view order status in your account.

5. Risk of Loss & Title

Title and risk of loss for Products pass to you upon delivery to the carrier. If a package is lost or damaged in transit, contact us and we will work with the carrier to resolve it (see Section 6).

6. Lost, Delayed, or Damaged Packages

If tracking has not updated for several business days, or a package is marked delivered but not received, contact us within 7 days of the expected delivery date. If your item arrives damaged, see our Returns & Refunds Policy.

7. Incorrect or Undeliverable Addresses

Please verify your shipping address at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer. If a package is returned to us as undeliverable, we will contact you to arrange reshipment (additional shipping charges may apply) or a refund less original shipping costs.